How to Fix 3ds Max 2021 Error: An Error Has Occurred and the Application Will Now Close
If you are using 3ds Max 2021 and encounter an error message that says \"An error has occurred and the application will now close\" when launching or working with the program, you may be wondering how to fix it. This error can be caused by various factors, such as corruption during installation, security privileges, graphics card driver, unsupported graphics card, third-party plug-ins, insufficient access to folders, or incompatibility between the processor's instruction set and the Arnold rendering engine.
Fortunately, there are some possible solutions that you can try to resolve this issue and get back to your 3D modeling and animation work. Here are some of them:
Disable the Physx plug-in (occurs in Windows 10 Insider Preview with 3ds Max 2021)
If you are running Windows 10 Insider Preview on your workstation, this build is not compatible with the Physx plug-in included in 3ds Max 2021. Solutions to this are:
3ds max 2021 an error has occurred and the application will now close
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Disable the Physx plug-in by renaming the file PhysX.dlm into PhysX.bak. The file is located in C:\\Program Files\\Autodesk\\3ds Max 2021\\stdplugs.
Install a public build of Windows 10 to be able to use the PhysX plug-in.
Reset the 3ds Max user preferences
Resetting the 3ds Max user preferences to their defaults can correct any issues where one or more user-related files have become corrupted or are missing. To reset the user preferences, follow these steps:
Close 3ds Max if it is running.
In Windows, navigate to the following folder: C:\\Users\\\\AppData\\Local\\Autodesk\\3dsMax\\2021 - 64bit\\ENU
Rename the folder ENU to ENU_old.
Launch 3ds Max. A new ENU folder will be created with default settings.
Update the graphics card driver to the latest available version
Updating the graphics card driver to the most recent version can improve the performance and stability of 3ds Max. To update the graphics card driver, visit the manufacturer's website and download and install the latest driver for your model. Here are some links for common graphics card manufacturers:
NVIDIA Driver Downloads
AMD Driver Downloads
Intel Driver Downloads
Change the display driver in 3ds Max
Changing the current display driver from the default Direct3D11 to another driver can sometimes resolve display issues or errors in 3ds Max. To change the display driver, follow these steps:
Close 3ds Max if it is running.
In Windows, navigate to the following folder: C:\\Program Files\\Autodesk\\3ds Max 2021
Right-click on the file named \"3dsmax.exe\" and select \"Create shortcut\".
Rename the shortcut to something like \"3ds Max Nitrous\".
Right-click on the shortcut and select \"Properties\".
In the \"Target\" field, add a space and then \"-v:drivername\" at the end of the line. For example, \"-v:Nitrous\". Here are some possible driver names you can use:
Nitrous: This is a high-performance driver that supports DirectX 11 features.
NitrousDX9: This is a legacy driver that supports DirectX 9 features.
NitrousOGL: This is an OpenGL driver that may work better with some graphics cards.
LegacyDirect3D: This is a legacy driver that uses DirectX 9 features.
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